Work in progress: The digitalisation journey so far for Asia's private banks

In a bid to improve RM efficiency, offer more convenience to clients, and stay ahead of technological disruption, Asia’s private banks have increasingly relied on and invested in their digital capabilities and solutions. In July, Asian Private Banker distributed its 2019 Mid-Year Private Banking Technology Snapshot Survey in the region to gain a clearer, aggregated understanding of where firms stand in respect to their digital transformations and what their priorities are going forward. Our COO/CTO survey respondents represent private banks with a combined Asia AUM of almost US$950 billion — a decent chunk of the market.

AppMap: The 2019 update

As private banks in Asia continue to invest in technology, Asian Private Banker reviews the milestones that the industry has reached in its 2019 update of AppMap — the most comprehensive roundup of front-office and client applications deployed by the region’s wealth managers. Significant updates and tweaks in the last 12 months include reducing the friction of client-RM communications, upgrading personalisation, and enhancing digital investment propositions.

How ASEAN Can Feed A.I. the Right Data

Artificial intelligence (A.I.) development is on the rise, and regulators are scrambling to ensure that the algorithms are fair and responsible. Although the United States and China are two large economies that are making strides in this field, ASEAN still has some lead time to draft and implement the appropriate regulations and policies before its smartest A.I. developers begin to gain traction. Currently, there one crucial problem with A.I.: they are only as smart as the data they feed on. The data sets that are presently used by most—if not all—A.I. developers are still biased and do not represent the population fairly. Biased data lead to biased algorithms, eventually yielding biased outputs. In order to prevent ASEAN from going down this problematic spiral, this problem needs to be addressed at its roots: the data itself. This policy brief recommends a three-prong approach for ASEAN to feed A.I. more representative data.